CLAIMS MANAGEMENT SERVICE

Unlike many other agencies, Golden Capital boasts a dedicated claims service. Instead of having sales and account people tend to a claim, we have specialists that can resolve it expeditiously, with more skill, ending up with a better result for our clients.

Our commitment is to assure you that we manage the claims process from the time an incident occurs until the claim gets closed by regularly communicating with adjusters and ensuring that all aspects of the claim are handled with care. We develop and maintain close working relationships with all of our clients and coordinate and conduct quarterly claims’ reviews. Our goal is to help you successfully conclude the entire claim process in the shortest time and at minimal cost.

MANAGING RISKS TOGETHER

We take a comprehensive approach to fully understanding the insurance and risk management requirements of your company. Working actively together with you, on site, to support your organisation, we recommend risk improvement solutions that are down to earth, practical and cost effective.