Claims Management
Claims happen. We know that dealing with a loss while running a business is a major challenge. That’s why we have a team of dedicated claims professionals to assist you when you need it most.
Our Approach
At Golden Capital, claims advocacy is foundational to our core service offering. Our claims team is fully integrated into our service model to ensure claims are handled expeditiously and in your best possible interest.
Pre-loss protocols
Taking action at the time of loss is critical. Our team will help you respond quickly by assisting with implementing claims reporting protocols, providing claims guides, and helping you negotiate your choice of preferred vendors and other resources.
Meaningful consulting
We act as your partner and liaison with the carrier, handling your claim from inception to conclusion. We examine every claim in conjunction with the policy and provide advice on how the policy may respond, so you can make an informed business decision.
Deep relationships
Our veteran team of claims consultants continually cultivate relationships with leading insurance professionals including adjusters, vendors, and attorneys. Our relationships with these partners ensure our clients are getting the best claims management support at the time of a loss.
Proactive advocacy
We advocate for you throughout the claims process. We resolve coverage issues by responding to reservation of rights and declination letters. We review contracts for risk transfer issues. We advocate for your choice of counsel, vendor rates, expense reimbursement, and allocation issues.
The Golden Capital difference
Our in-house claims experts take ownership of the process, driving successful resolution of complex claims and acting as strong client advocates from start to finish.
Comprehensive service at the core
We deploy a comprehensive claims management process including TPA and adjustor selection and oversight, reserve increase, settlement authority guidance and facilitation of carrier communication to achieve best-in-class outcomes for our clients.
GOLDEN CAPITAL RISK MANAGEMENT HR CENTER
Contact Us for HR Support, available 24 hours a day, 7 days a week.
The service includes (but not limited to) the following features:
Comprehensive library of HR-related training
Library of standard business policy templates
State and Federal Laws
HR forms and checklists
eAlerts with timely notification of important new law updates
Monthly HR best practices articles
Communication, Quality, Solutions and Partnership. These are the cornerstones of our operating approach. These are the characteristics that have allowed us to differentiate our service approach.